Privacy Policy

Learn how EIS Technology Solutions LLC collects, uses, and protects your personal data across our website and business interactions.

1. Information We Collect

We may collect the following types of information:

a) Information you provide directly

Contact details submitted through our “Get in Touch” or contact forms (name, company name, email address, phone number, message content)
Career applications submitted through our Careers page (name, contact details, CV/resume, cover letter, and any other information you choose to share)
Correspondence when you email us directly (e.g., info@eis-gcc.com)

b) Information collected automatically

IP address, browser type, device type, and operating system
Pages visited, time spent on pages, referring website, and general browsing behavior
Cookies and similar tracking technologies (see Section 5)

We do not knowingly collect sensitive personal data (e.g., health, religion, financial account numbers) unless voluntarily provided by you, such as within a CV.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries submitted through our contact forms
Evaluate job applications and communicate with candidates
Improve our Site’s content, layout, and functionality
Understand how visitors use our Site through analytics
Communicate updates about our services, projects, or news (only where you have opted in or where permitted by law)
Comply with legal, regulatory, and contractual obligations
Protect the security and integrity of our Site

3. Legal Basis for Processing

We process personal data on the following bases:

Your consent (e.g., submitting a contact or careers form)
Our legitimate business interests (e.g., improving our services, responding to inquiries)
Compliance with a legal obligation under UAE law

4. Sharing of Information

We do not sell or rent your personal data. We may share information with:

Service providers who support our website hosting, IT infrastructure, or recruitment processes, under confidentiality obligations
Business partners where necessary to deliver a project or service you have inquired about
Regulatory or government authorities, where required by UAE law or legal process
Professional advisors (legal, audit) where necessary

All third parties are required to handle your data securely and only for the purposes specified.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to:

Enable core website functionality
Analyze site traffic and usage patterns (e.g., via analytics tools)
Remember your preferences

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including:

Contact inquiries: until the matter is resolved and for a reasonable period thereafter
Job applications: for the duration of the recruitment process and a limited period afterward, in case of future opportunities, unless you request earlier deletion

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, consistent with our ISO/IEC 27001:2022 Information Security Management System certification. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict certain processing
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details in Section 11.

9. International Data Transfers

As EIS operates across the UAE and GCC region and works with international partners, your data may be transferred to and processed in countries other than your own. Where this occurs, we take reasonable steps to ensure your data receives an adequate level of protection.

10. Children's Privacy

Our Site is intended for business and professional audiences. We do not knowingly collect personal data from individuals under the age of 18.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

EIS Technology Solutions LLC Abu Dhabi, United Arab Emirates

Phone: +971 4 583 0914
Email: info@eis-gcc.com

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy periodically.